Northern Explorer & Coastal Pacific Restart '22

The Northern Explorer and Coastal Pacific services have been paused until mid-2022. We will be taking this time to reimagine the service and experience on offer, so our passengers can see and do more in the regions we travel to and through. Follow our journey by visiting our Project Restart '22 page.

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Northern Explorer

Experience the extremes of New Zealand’s scenery, from the fertile farmlands of Waikato to the volcanic peaks of the Central Plateau and the sparkling Kapiti coast.

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Coastal Pacific Blue Slip in the Mist 730x504

Project Restart '22

Following the success of Scenic Plus in 2020, we are now planning more exciting developments for New Zealand rail in 2022.
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Sp TranzAlpine Crossing Taramakau River Bridge 65 at Jacksons 730x504

TranzAlpine

Experience the striking beauty of the Southern Alps, the ice-fed Waimakariri River, and our unique native beech forests
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Shop online for souvenirs

Been there, done that, got the t-shirt? If not, visit our store and get souvenirs shipped directly to your home!
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Frequently Asked Questions

How do I reserve a seat?

We automatically reserve your seat(s) when you complete your booking. Your seat number(s) will be on your Boarding Pass, which we print the day before travel ready for your arrival.

See our Seat selection page to find out more about the allocation process.

Which seats are better?

All our seats are the same. They are large, they are comfy, they are reclined - and they all have amazing views!

To cater for everyone's needs, we have two arrangements:

  • Paired seating: this is rotated prior to travel so that all seats face the direction of travel. The paired seating provides a huge amount of legroom and a large flip-down tray-table for your personal use.
  • Table seating: this allows you to enjoy travelling as a group, playing games and sharing food & drink together. However, two people will be sitting against the direction of travel and the legroom is shared.

All seats have New Zealand 3-pin power sockets and a headphone socket for listening to the onboard commentary (headphones are supplied). 

Please see the Onboard our trains section to explore our carriages, facilities and seating arrangements.

Is there long term parking at the Station?

To find out information about you departure and arrival station, including long and short term parking, please see our Stations pages.

Can I take my luggage on board?

We have plenty of room in our secure luggage carriage for all your wheelie bags, backpacks, suitcases, golf clubs, bikes and sport equipment.

However, we only have room for small day bags and handbags on-board. This is because the overhead shelves are made from glass to allow the views to flow into the carriage - so its nice not to obscure them with large bags.

For more information about checking in you larger bags and your luggage allowance, please see our page on Luggage.

Should I bring food and drink?

We have a fully licensed café on board that sells nibbles and snacks, hot and cold food, teas and coffees, soft and alcoholic drinks. View our menu online now to see what's in store.

You will find that our sandwiches and snacks are similarly priced to New Zealand supermarkets - and it saves you the bother of nipping into the shops on your way to the station!

However, bringing your own snacks and non-alcoholic drinks is allowed, although we do ask that you respect other passengers by not bringing anything with a strong odour.

You are not allowed to bring alcoholic drinks on board due to our license.