Service Alerts

Temporary Closure of Outdoor Viewing Carriages
13 days ago

Following an increased number of potential safety incidents, we've had to temporarily close our outdoor viewing carriages until a safety solution is found. 

In recent months, we've seen more passengers placing themselves in danger by leaning out of the viewing carriage to take photographs.  The safety of our passengers is hugely important and despite a number of safety signs and announcements on board our trains, we're still seeing this happen and can't risk the possibility of an incident.   

We're sorry that our passengers won't be able to use these outdoor carriages while a solution is found. Our trains will continue to tow the outdoor viewing carriages as the train’s generator which powers train systems such as lighting, refrigeration and air-conditioning is carried on there.  

We'll share further updates as they become available.