Latest sailing time updates

Stay up to date with the latest sailing times with these easy methods.

Check our Arrival & Departure times

The best way to find the latest Interislander sailing times is to check the Arrivals and Departures board. You’ll get live arrival and departure times, including any schedule changes or cancellations for the next 48 hours. 

How to receive disruption notices

Whenever we have disruptions or cancellations, we try to contact all passengers on the email address or mobile phone number provided when you book.

If you booked online, then please double check your contact details are correct by logging in here using your booking number or email address used for the booking.

If you booked through an travel agent here or overseas, make sure they have the right details for you while in New Zealand.  We’ll notify them of disruptions and they should attempt to get in touch with you.

Lastly, if there are major disruptions, you can check for updates on our Facebook page or Twitter.

Contact us to check sailing times

If you want to check the status of your booking or amend it due to disruptions, call us on 0800 802 802 any day from 8am to 6pm (5pm on public holidays) or drop us an email at 

Outside of these hours, you can try contacting our terminals for arrival and departure queries.  

  • Wellington Terminal: 04 815 9617
  • Picton Terminal: 03 520 3235

During disruptions, we may not be able to answer your call as quickly as we would like. Please be patient with us, we will be trying as hard as we can to help everyone.