Bringing your pets
One of the great advantages of taking the ferry is that you can bring your pets. To ensure your pet is comfortable and safe during the journey, we ask you read our tips and policies for pets on board.
Pets or equestrian animals can remain in your vehicle, be booked into a kennel (dogs only), or checked-in as luggage in a suitable pet carrier or cage. We ask that you read and understand your responsibilities when travelling with pets or animals on the Interislander to ensure they're comfortable and secure on the journey. Your animal's welfare is your responsibility when on the journey.
All of our ships have dog kennels that can be included in your booking for both foot and vehicle passengers. During peak season (December to February), we recommend you book a kennel as we can't guarantee shaded parking will be available.
Only Disability Assist Dogs are allowed in the passenger areas of our ships. To help us identify Disability Assistance Dogs, they should wear the official Civil Defence disability assistance dog tag.
Please note: we may not be able to transport your animal if they are sick, unmanageable, considered unsafe or present a risk to themselves or others.
Bringing pets in your vehicle
- Your pet can remain in your vehicle for the journey for no extra charge
- Please make sure your animal is healthy and fit to travel
- Your animal needs to be comfortable and have space to travel in its normal posture, i.e. it can stand up and turn around
- Please ensure your pet is well fed, watered, toileted and exercised before boarding
- Ensure your vehicle is well ventilated and your pet has water
- Train your pet in the weeks before travel by introducing them to staying in your vehicle unattended
- Your pet must be inside the vehicle or in a cage on the back (it must not be tethered outside or on the back of the vehicle)
- Our team will check your kennel, car or cage is fit for purpose prior to boarding
- If you wish to check on your animal during the journey, please ask a crew member on board who will escort you to your animal if circumstances allow
Travelling with horses or ponies
If you're travelling with a horse or pony, you'll need to check in through our commercial vehicle check in.
To ensure your safety, a high-vis vest or jacket is needed if you wish to exit your vehicle while waiting in the commercial vehicle lanes.
If you're carrying bales of hay which are classified as a dangerous good, please call our team on 0800 660 670 prior to travel to declare this.
Bringing pets by foot
All of our ships have dog kennels that can be added to your booking.
Cats and other small animals can be carried in a suitable pet carrier or cage and checked-in
- Please ensure the cage or pet carrier is secure and waterproof
- Pets will be placed at the front of the baggage truck for the journey
- Train your pet in the weeks before travel by introducing them to staying in the cage or carrier unattended
- Please ensure your pet is well fed, watered and exercised prior to travel as this will help them to stay comfortable and calm during the journey
All our ships have large kennels in a cool, well-ventilated area, that can be added to your booking. If you are travelling as a foot passenger, you must book a kennel otherwise your dog will not be allowed to travel. Please book ahead to ensure availability.
- Kennels cost $15 each
- Our kennels have access to water and are designed to allow dogs to travel in their natural posture
- Typical dimensions are 800 x 800 x 600 (WxHxD)
- Ensure that your dog has up-to-date vaccinations prior to travel (ask your veterinarian for advice)
Check-in information for kennels
Proceed to check in as normal where you'll receive a kennel voucher for your dog (please leave your dog outside the terminal while you check in).
The kennels are located on the vehicle decks, which means you will board via the vehicle ramps rather than the gangways. Please follow the instructions of our staff at all times.
Advise our crew at the vehicle check-in you have booked a kennel and you'll be given a special hanger for your rear-view mirror to identify that you have booked a kennel.
When boarding, the loading crew will see your hanger and direct you to the kennel area.