Customer Service

If you have any questions or need help with your Interislander ferry booking, or have any comments about our website or services, then please get in touch with us using one of these methods.

 

General enquiries

Phone: 0800 802 802

From outside New Zealand: +64 4 498 3302

General information: info@interislander.co.nz

Bookings: bookings@interislander.co.nz

Hours of operation:

Monday to Sunday: 8am - 5pm

Public Holidays: 8am - 5pm (closed 25th of December)

 

 

Group bookings

Phone: 0800 878 898

From outside New Zealand: +64 498 2134

Bookings and enquiries: groups@interislander.co.nz or if you have a group booking code, please make your group booking here.

Hours of operation:

Monday to Sunday: 8.30am - 4pm

Public Holidays: Closed

 

 

Wholesale bookings 

Phone:  0800 265 626

From outside New Zealand: +64 4 498 2110

Bookings and enquiries: wholesale@interislander.co.nz 

Hours of operation:

Monday to Friday: 8.30am - 5.30pm

Public Holidays: Closed

 

Other contacts

  • For all Commercial Freight enquiries, see our Interislander Freight contact page
  • For Wellington Terminal general enquiries and lost property 04 815 9617
  • For Picton terminal general enquiries and lost property 03 520 3235

 

Feedback

We welcome your feedback or ideas about our Interislander services. If you wish to discuss any aspect of your experience please contact us via email at feedback@interislander.co.nz