Passenger bookings and enquiries
Book your Interislander ferry today or contact us to find out more about our Cook Strait ferry services. Whatever you need to know, you'll find all our contact details here.
Check Ferry Arrival & Departure Times
Use our online Arrivals and Departures board to get the latest sailing times and disruption updates:
Online ferry bookings
Book your Interislander Cook Strait ferry journey online now.
Ferry bookings & general enquiries
To book your Cook Strait ferry over the phone, change an existing booking, enquire about pricing and availability, or enquire about our services:
0800 802 802Hours of operation:
Monday to Sunday: 8am - 5pm
Public Holidays: 8am - 5pm (closed 25 Dec)
Refund claims
The quickest and easiest way to log and track a refund request or damage claim is to raise a ticket via our online Refund Form.
Nautical Miles
If you wish to join or have questions regarding Nautical Miles then contact our team:
0800 686 865Hours of operation:
Monday to Friday: 8.30am - 4pm
Public Holidays: Closed
Group & Affiliate bookings
If you already have a Group or Affiliate Booking code then you can book online now.
If you are an organisation or activity group wishing to apply for a group rate, or wish to organise travel for a group of more than 20 people, please contact us using the details below:
Hours of operation:
Monday to Friday: 8.30am - 4pm
Public Holidays: Closed
Wholesale enquiries & bookings
For Wholesale bookings and account enquiries, pleaser contact our Wholesale department:
Hours of operation:
Monday to Friday: 8am - 5pm
Public Holidays: Closed
Lost Property
If you have left something aboard our ships or in our terminals, then contact our Lost Property desk:
Hours of operation:
Monday to Sunday: 9am - 5pm
Scenic Train bookings & enquiries
To book a Scenic train or a connected journey, please call The Great Journeys of New Zealand Travel Centre:
Hours of operation:
Monday to Sunday: 8am - 5pm
Public Holidays: 8am - 5pm (closed 25 Dec)
KiwiRail enquiries
For enquiries relating to property, level crossings, rail corridor, noise, safety, and corporate affairs, please raise a ticket via the KiwiRail portal
Freight bookings & enquiries
If you wish to move goods (cars, trailers, etc) without travelling (e.g. for collection) then please contact our freight team:
Hours of operation:
Monday to Sunday: 8am - 5pm
Feedback
We welcome your feedback or ideas about our Interislander services. If you wish to discuss any aspect of your experience please contact us via email at feedback@interislander.co.nz
Social media enquiries
Email:social@greatjourneysofnz.co.nz