At the Terminal
Interislander offers dedicated driver rooms at each of the Wellington and Picton ferry terminals. Drivers are welcome to relax here before boarding the ferry. Each room is equipped with hot and cold drinking facilities.
Tug Services & Driverless vehicles
Hundreds of trailer units cross Cook Strait each week on Interislander freight services. We rely on our tug operation to get trailers on and off the ships quickly and efficiently at both Wellington and Picton.
The tug fleet consists of 26 tractor units and 8 tugs - and a staff of 16 operators - who take trailers on and off Aratere, Kaiarahi and Kaitaki. It is a comprehensive, efficient service that has won praise from major trucking firms who use the ferries.
The tug operation does most of its work overnight, with the bulk of the trailers crossing Cook Strait between 9pm and 6am. Arrange to drop off your trailer at the ferry terminal and the rest will be taken care of for you. On arrival, our operators will unload the units from the ship and leave the trailer in the designated area for pick up.
Customers requiring tug services or a driver to drive their vehicle on or off a vessel must book this option at the time of booking prior to arriving at the terminals.
Commercial vehicle drivers should aim to arrive at the ferry terminal 60 minutes prior to the scheduled time of departure. Trucks and trailers should be set up and ready to travel prior to arrival at the terminal.
Due to operational issues such as load planning, stowage and timetable adherence, vehicles arriving within 30 minutes of departure may not be accepted for the sailing.
If drivers are running late, they should contact the commercial vehicle clerk to advise of their ETA.
Hi Viz and safety footwear must be worn by all drivers and passengers (including Children) whilst in PPE Zones at the terminal and onboard our vessels.
Safety requirement for terminals
Please be on the lookout for the Personal Protective Equipment (PPE) Zones in the commercial vehicles area of the Interislander Picton and Wellington Terminals. High visibility (Hi Vis) clothing must meet AS/NZS4602 standards and safety footwear are both mandatory whilst in these zones.
For those driving on board our vessels, vests and safety footwear should be kept on until drivers are off the decks, and worn again to access trucks on arrival at destination.