Contact Us Online

Ask us a question or request a booking amendment using our Online Contact Form.

Contact us online for more information
contact phone number

Mon-Sun
09:00 - 17:00

Need help? Call us on:

0800 872 467

Overseas: +64 4495 0775

Refunds

For refund requests and claims please use our Refund Claim form.

Online Contact Form

Fill out the form below to ask us a question or request a booking amendment online.

Additional fields will appear, depending on what you wish to know.
Fields marked with an asterisk (*) are required.

 

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Refund Claim form

For Interislander refund requests and claims please use our Refund Claim form.

How to check our pricing and availability:

You can easily check our prices online by using our booking widget. Simply select your travel dates and number of people travelling, then optionally select a vehicle. The booking system will provide you with prices for each sailing on that day and you change dates and other details to see how pricing and availability changes. 

There is no commitment to buy and you do not need to provide any personal details to check our prices. 

Check Prices Now
Having trouble checking our prices?

If you are having difficulty finding the dates you are hoping to travel or find the prices aren't displaying properly within the booking system, then please enter your query below:

How to check Scenic train pricing online:

You can easily check our prices online by using our booking widget. Simply select your origin and destination, travel dates and passenger numbers. The booking system will then display the fare options available. 

There is no commitment to buy and you do not need to provide any personal details to check our prices. 

You also build an itinerary by adding legs (e.g. choose Auckland Strand to National Park as Leg 1, then National Park to Wellington as Leg 2, and so on). Interislander fares will be included when connecting between islands (e.g. Wellington to Christchurch). 

 

Check Prices Now
Having trouble checking our prices?

If you are having difficulty finding the dates you are hoping to travel or find the prices aren't displaying properly within the booking system, then please enter your query below:

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Please provide as much information as possible about why you need refunding. You can drag the bottom right corner to expand...
Please provide each passenger name along with their dietary requirements (drag bottom right corner of box to expand)

 

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