Community Support

Whilst we are unable to support every request, we endeavour to make a positive influence in our community with travel vouchers for travel on one of our services; the Northern Explorer train, the Interislander Ferry, the Coastal Pacific train and the TranzAlpine train. We are pleased to say that on average we support our communities with over $250,000 a year.

Please continue reading to find out how to apply for community support. Terms and Conditions apply.

Your privacy is important to us. You can learn more about why we request your personal information in our privacy policy.

Frequently Asked Questions

Can I apply for support for another event if we have already received a travel voucher in the current financial year?

No. KiwiRail (trading as The Great Journeys of New Zealand) aims to support the wider community and positively contribute to as many people as we can. Therefore, we restrict travel voucher allocations to one per organisation per financial year so our support can reach more people.

If the organisation's focus area is outside of The Great Journeys of New Zealand’s priority community areas, will my application still be considered?

Yes, provided your organisation and event is eligible for consideration. We encourage and prioritise applications from our local communities (refer to areas listed under Guidelines). However, support requests from organisations that carry out works in the wider community will also be considered.

If our organisation has already received a travel voucher from KiwiRail for any one of The Great Journeys of New Zealand’s services, can we apply again for a travel voucher on a different service?

No. If your organisation has already received a voucher from either Interislander or any of the scenic trains in the current financial year, you must wait until the next financial year before you apply for another travel voucher for your organisation.

If we have already been granted a travel voucher this financial year but our event was cancelled and we returned the voucher, can we submit another application?

Yes. If your event or fundraiser has been cancelled and you have returned the voucher you may re-apply for another travel voucher in that financial year to go towards another event.

How will I know if I my application has been approved and when will I receive my travel voucher?

Once we have considered your application and made a decision, you will receive an e-mail notification during the response period of the current support round. If your application is successful, the voucher will be sent to you via email.

How are travel vouchers allocated?

We review all applications that meet our eligibility criteria and the decision whether or not to grant a travel voucher is at our sole discretion. Unfortunately, it is not possible to grant travel vouchers to all applicants and priority is given to applications that:

  • Support The Great Journeys of New Zealand’s local community in a way that helps them help themselves and delivers measurable benefits to the community. For example, you may use a travel voucher as a prize for a fundraising event (such as a charity auction or raffle) to fund improvements to infrastructure (e.g. a playground) for the local community.
  • Reach a wide sector of the community.
  • Support our brands in a positive way.

Do we have permission to use Northern Explorer, Interislander, Coastal Pacific and/or TranzAlpine logos for promotional of our event?

Yes. We encourage you to promote your event alongside our brand logos using either printed collateral or promotion via your social media channels. If your application is successful, we will send you logos and a travel voucher via email. If we request, you must cease the use of our name and logo and must not use our name or logo in such a way as to imply any ongoing endorsement or partnership between your organisation and The Great Journeys of New Zealand or any of our service brands (Northern Explorer, Interislander, Coastal Pacific and TranzAlpine).